Privacy Policy
This Privacy Policy explains how we collect, use, protect, and handle your Personally Identifiable Information (PII) when you use our website.
What Personal Information Do We Collect?
When you place an order or register on our site, we may collect your name, email address, mailing address, phone number, credit card details, and other necessary information to facilitate your experience.
When Do We Collect Information?
We collect information when you place an order, register on our site, or provide information through forms and other interactions.
How Do We Use Your Information?
We use the information collected to:
- Improve our website and services.
- Respond to customer service inquiries efficiently.
- Process transactions quickly.
- Send emails related to your order or support requests.
- Send text messages regarding your order, delivery status, or order-related issues. We do not use your phone number for marketing messages.
How Do We Protect Visitor Information?
Our website is regularly scanned for security vulnerabilities to ensure a safe experience. We use secure networks, and only authorized personnel can access your personal information. Sensitive information is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a secure payment gateway and are not stored on our servers.
Do We Use Cookies?
Yes. Cookies help us remember and process items in your shopping cart, analyze site traffic, and improve your experience.
You can choose to disable cookies in your browser settings, but this may affect website functionality.
Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to outside parties.
Third-Party Tracking and Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics collects data such as your IP address, browser type, pages visited, and time spent on the site. This helps us improve our website’s functionality and user experience. Google Analytics does not collect personally identifiable information.
You can opt out of Google Analytics tracking by adjusting your browser settings or using Google's opt-out tool.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- We provide a link to this Privacy Policy on our homepage.
- Privacy Policy changes will be updated on this page.
- Users can update their personal information by logging into their account.
How Does Our Site Handle Do Not Track Signals?
We do not track users across third-party websites, nor do we plant cookies or use advertising when a Do Not Track (DNT) browser setting is enabled.
Children's Online Privacy Protection Act (COPPA)
We do not specifically market to children under 13.
Fair Information Practices
In the event of a data breach, we will:
- Notify users via email within 7 business days.
- Notify users via an in-site notification within 1 business day.
CAN-SPAM Act
We collect your email address to:
- Send order-related information and responses to inquiries.
- Process orders and send related updates.
- Send occasional company updates or promotions (only if you opt-in).
To comply with CAN-SPAM, we agree to:
- Not use misleading email subjects or addresses.
- Include our physical business address in emails.
- Allow users to unsubscribe from future emails easily.
If you wish to unsubscribe from emails, follow the instructions at the bottom of any email, and we will remove you from future correspondence.
Contacting Us
If you have any questions about this Privacy Policy, you can contact us using the information below:
New Mexico Tea Company
Website: www.nmteaco.com
Address: 1131 Mountain Rd. NW STE2, Albuquerque, NM 87102, USA
Email: [email protected]
Phone: 505-962-2137
Last Edited on 2025-03-01